Frequently Asked Questions

• I HAVE A VOUCHER FOR A PHOTOSHOOT, HOW DO I BOOK?
  Simply click here to start the process.

• I WOULD PREFER TO BOOK VIA THE TELEPHONE, IS THIS POSSIBLE?
  Yes, however we strongly recommend using our online booking system as our telephone operators will have to fill in the same form with you on the phone.  We will confirm your appointment on the phone once the form has been filled in.

• WHEN AND HOW DO I CONTACT INSPIRE VIA TELEPHONE?
    -  Wednesday to Sunday, 12pm to 6pm.
    -  Monday, Tuesday we operate a reduced telephone service. Our operators can help with basic enquiries only and will mostly schedule a call back.
  Our telephone number is 0800 331 7737.

• WHAT TYPE OF PHOTO SHOOT CAN MY VOUCHER BE USED FOR?
  All our vouchers are multi-purpose.  Even if your voucher is printed as a "Family Photoshoot", you can still choose to have a boudoir or makeover photoshoot instead.  You choose the type of shoot when booking.  Click here to learn about the different types of shoot.

• CAN I USE MULTIPLE VOUCHERS AT YOUR STUDIO
  No.  Only one voucher can be used per person / group / photoshoot / viewing.  Each person / group is only entitled to use one voucher per year at any INSPIRE studio. In the event that multiple vouchers / multiple visits are recorded, only the print entitlement from the first voucher on the first visit can and will be honoured.    Fully priced vouchers bought directly from INSPIRE are excluded from these restrictions.