Frequently Asked Questions

• I HAVE A VOUCHER FOR A PHOTOSHOOT, HOW DO I BOOK?
  Simply click here to start the process.

• I WOULD PREFER TO BOOK VIA THE TELEPHONE, IS THIS POSSIBLE?
  Yes, however we strongly recommend using our online booking system as our telephone operators will have to fill in the same form with you on the phone.  We will confirm your appointment on the phone once the form has been filled in.

• WHEN AND HOW DO I CONTACT INSPIRE VIA TELEPHONE?
    -  Wednesday to Sunday, 12pm to 6pm.
    -  Monday, Tuesday we operate a reduced telephone service. Our operators can help with basic enquiries only and will mostly schedule a call back.
  Our telephone number is 0800 331 7737.

• WHAT TYPE OF PHOTO SHOOT CAN MY VOUCHER BE USED FOR?
  All our vouchers are multi-purpose.  Even if your voucher is printed as a "Family Photoshoot", you can still choose to have a boudoir or makeover photoshoot instead.  You choose the type of shoot when booking.  Click here to learn about the different types of shoot.

• CAN I USE MULTIPLE VOUCHERS AT YOUR STUDIO
  At INSPIRE, we pride ourselves on fair pricing. For voucher customers, our pricing is further discounted to make a purchase of additional images as affordable as possible. Our terms and conditions allow for the use of only one discount voucher per group of people per year. A group consists of more than one person who fall under any of the following categories.
  
  1: People who arrive at the studio together for a shared experience are considered a group. This is regardless of whether or not you share the photographic part of the session. This rule applies to both photographic and viewing appointments.
  
  2: Where one person pays the booking deposit for multiple experiences, the people having experiences are considered to be part of same group. This is regardless of date of experience or time between the individual experiences.
  
  3: When members of the same group of people book separate experiences. When discovered, each individual will be considered part of a group booking. This is regardless of date, time, type of experience and studio visited.
  
  Multiple viewings are permitted but only the first voucher redeemed at the first viewing can and will be honoured.